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Shop Guide

ORDER STATUS

Please note the following order statuses after you have submitted your order successfully to us.
(Status may/may not appear in the following sequence)

Payment Pending Order has been received. Pending payment to process order.
Payment Received Payment has been verified. Order processing will proceed.
Order Updated Order updated with changes to product(s) and/or status
Delivery Pending Order processed. Pending stock availability to deliver order.
Order Mailed Order has been shipped. Please keep a look out for your package.
Order Completed Order has been completed successfully.

 


 
SAVE SHOPPING LIST

If you are not ready to submit your order yet or would like to add more items at another time before checking out your shopping cart.

STEP 1: Simply create an account and login to shop
STEP 2: Add desired items to your shopping cart
STEP 3: Logout

The items within your shopping cart will then be saved. You can continue your shopping at another time by logging in to your account and adding more items before you checkout your order.

 


 
USING COUPON / DISCOUNT CODES

STEP 1
(At Shopping Cart page)

Using Coupon Codes - Step 1

 

 

 

 

 

 

 

 

 

 

STEP 2
(At Shopping Cart page)

Using Coupon Codes - Step 2

 


 

MAKING CHANGES TO YOUR ORDER

We all know there will be times when you change your mind or need to add additional items or cancel an item or two.

Simply drop us an email using the order confirmation email you have received and let us know what are the required changes.

Note: However please refrain from making changes if possible as this may delay delivery for your entire order.

 



STORE CREDITS

Store credit(s) can be used to offset your subsequent order(s).

Credit(s) will be automatically deducted upon checking out your shopping cart.

 


 
CANCELLATION OF A NEW ORDER
 
We all know there will be times when you change your mind and wish to cancel a new order.
 
Simply drop us an email using the order confirmation email you have received and let us know accordingly.
We will process the cancellation if your order has not been sent to the suppliers.
 
Note: Terms & Conditions

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